AGENT DESK ONLINE is our web based business application designed to provide our direct operation agents with a highly efficient and productive online solution. Users work in a secure password protected environment allowing them access to view or work on files 24/7 from any PC with an internet connection.
AGENT DESK is a fully integrated system through which users can request the search package, review the order, including party information, view and print individual searches, examine title, schedule the closing, and review the HUD1. Users have the added ability to submit electronic requests for Schedule A changes. Clearance items can be uploaded and submitted to us electronically as well.
Attorney Agents will enjoy the enhanced benefit of total integration with DOC PREP. Once a corresponding field is entered within AGENT DESK the information will feed directly to DOC PREP and vice-versa. Once completed DOC PREP documents will automatically be available within the order information line.
As an added benefit Virtual office is an bonus feature which links individual users providing the ability to view and access each other’s files directly from My Fidelity Desktop.
To request a demonstration and learn more about AGENT DESK or to request access to the system please contact your local FNT Account Manager or email fidelitydesktop@fnf.com.
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For additional assistance, please contact the FNT IT Department
at
fidelitydesktop@fnf.com
or 800-760-9441.